When HubSpot breaks, call the Hotline.

When HubSpot gets gnarly, we're the ones who unwind it.

On-demand expert help for your HubSpot emergencies — fixed prices, no contracts, no retainer required. Operated by Digital Impact Media Group, a HubSpot Diamond Solutions Partner.

Tell us what's broken Open 9 AM – 9 PM ET · Standard response 1 business day · Emergencies same day

Sound familiar?

Broken automation — a workflow misfiring right before your launch or send

Reporting doubts — dashboards and reports pulling numbers nobody trusts

No admin on staff — your HubSpot power user just left, or never existed

Integration & data messes — sync errors, duplicates, corrupted records

Stalled adoption — you bought HubSpot, got stuck, and stopped logging in

No agency required — you need expert help now, not a retainer conversation

Four tiers, fixed prices — start with the intake form and we'll match you to the right one

Quick Fix

$99

30-min Zoom session

A single setting, property, or configuration issue — resolved live via screen share. No portal access needed.

Start here

In Your Portal

$199

30-min offline review 30-min Zoom

We investigate inside your portal first, then walk you through the fix with full analysis.

Start here

Deep Dive

$399

1-hr offline review 1-hr Zoom

Complex problems: an hour of offline investigation and fixes, presented back in a working session.

Start here

Same-day

Emergency

$999

Up to 4 hours · same day

Portal failure, data corruption, or a live launch blocker. Priority handling, often within hours.

Get help now

Why HubSpot Hotline

Diamond Partner expertise — the same certified team that untangles complex portals for clients every day.

Fast by design — standard requests answered within one business day; emergencies handled the same day.

Pay per incident — a fixed price up front, no procurement cycle, and no long-term commitment.

Honest scoping — if your issue is bigger than a session, we scope it properly instead of patching it with band-aids.

How it works

Tell us what's broken

Fill out the intake form below — it takes two minutes. The more detail, the faster the fix.

We triage

We qualify the problem and recommend the right tier — no discovery calls, no proposals.

Fixed fast

Pay online, book your session, and get back on track.

Hours 9 AM – 9 PM ET

Standard response 1 business day

Emergency response Same day

Frequently asked questions

Do you need access to my HubSpot portal?

Only for some tiers. Quick Fix is done entirely over Zoom with screen share — no portal access needed. In Your Portal, Deep Dive, and Emergency include portal access so we can investigate and fix things directly.

How fast will I hear back?

Standard requests are answered within one business day. Emergencies are handled the same day, often within hours. We're open 9 AM – 9 PM ET.

What if I don't know which tier I need?

Just fill out the intake form and describe what's broken. We triage every request and recommend the right tier before you pay anything.

What if my problem is bigger than one session?

We'll tell you honestly. If your issue needs real project work, we scope it properly instead of patching it with band-aids — and you'll know before committing to anything.

Who's behind HubSpot Hotline?

HubSpot Hotline is operated by Digital Impact Media Group, a HubSpot Diamond Solutions Partner that specializes in complex, technical HubSpot implementations. It is an independent service, not a product of HubSpot, Inc.

Tell us what's broken.

Describe the problem in a couple of sentences — what's happening, what should be happening, and how urgent it is. We'll triage it and recommend the right tier.

Standard requests: response within 1 business day. Emergencies: same day, often within hours. HubSpot Hotline by Digital Impact is an independent company and is not affiliated, endorsed or verified by HubSpot, Inc. HubSpot shall have no liability whatsoever with respect to HubSpot Hotline by Digital Impact or the services it offers.